We are here to help with product questions, order details, shipping updates, returns, sizing, and general store support.

Email: service@palacel.com
Phone: (718) 567-7210
Brand: Palacel™

When contacting us, please include your name, order information if available, and a clear description of your question. This helps our team review your request and reply more accurately.

Common reasons to contact us include product material questions, jewelry care advice, ring size guidance, return requests, delivery concerns, or help choosing a gift. We try to respond as soon as possible during normal service hours.

Please make sure your email address and phone number are entered correctly when placing an order. Incorrect contact details may make it harder for us to provide updates or resolve order questions.

Golden Palace Jewelry